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Terms & Conditions

Last updated: February 2026

These Terms & Conditions govern your use of the Porto Sushi website and online ordering service. By placing an order, you agree to these terms.

1. Service Description

Porto Sushi provides an online ordering platform for food pickup and delivery from our restaurants in Porto Ercole and Porto Santo Stefano, Argentario (GR), Italy.

2. Orders and Payment

All orders are subject to availability and restaurant operating hours. Prices are listed in Euros and include VAT. Payment is processed securely via Stripe at the time of order. Once payment is confirmed, the order is binding.

3. Delivery

Delivery is available within designated areas around our restaurants. Delivery times are estimates and may vary based on demand and conditions. A delivery fee may apply depending on the selected location.

4. Pickup

For pickup orders, please collect your order at the selected restaurant within the indicated time slot. Uncollected orders may be discarded after 30 minutes past the scheduled time.

5. Cancellations and Refunds

Orders may be cancelled within a short window after placement, subject to preparation status. Once an order is being prepared, cancellation may not be possible. Refunds for cancelled orders will be processed back to the original payment method within 5-10 business days.

6. Allergens and Dietary Information

Allergen information is provided for guidance only. Our kitchen handles multiple allergens. If you have severe allergies, please contact the restaurant directly before ordering. Porto Sushi cannot guarantee a completely allergen-free environment.

7. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Porto Sushi and is protected by applicable copyright and trademark laws.

8. Limitation of Liability

Porto Sushi shall not be liable for any indirect, incidental, or consequential damages arising from the use of this service. Our total liability is limited to the value of the order in question.

9. Governing Law

These terms are governed by Italian law. Any disputes shall be subject to the exclusive jurisdiction of the courts of Grosseto, Italy.

10. Contact

For questions about these terms, contact us at: Porto Sushi Lungomare Andrea Doria 73 58018 Porto Ercole (GR), Italy Email: info@portosushi.com